Returns & Fitment Support

Start a return or report a fitment issue for your TireChain.com order.

Step 1: Find Your Order

Order Number

Email Address Used On Order

Step 2: Select Request Type

Return For unused items within the return window.

Fitment Issue For chains that seem too tight, too loose, or have a clearance issue.

Step 3: Request Details

Select Item From Order

Reason for Return Condition

Return Policy Confirmation I confirm the item is unused. I understand a 15% restocking fee may apply. I understand I am responsible for return shipping unless TireChain.com made an error.

Tire Size What issue are you experiencing?

Required Photos

For fitment issues, all three photos are required.

Photo 1: Tire size on sidewall Photo 2: Chains laid flat Photo 3: Chains installed on tire

I installed the chains according to instructions.

Important Return Policy

Returns must be unused.
15% restocking fee may apply.
Customer is responsible for return shipping unless TireChain.com made an error.
Fitment issues must be verified before approval.